Job Description

Job Title

Performs responsible and technical duties related to the Land Use Program.

Job Description

Conducts field inspections of work completed on properties for which building permits have been issued. Provides support to the Administrative Assistant. Work is performed with established guidelines and procedures but requires the use of independent judgement in addressing routine matters and determining appropriate actions within assigned responsibilities. Performs other duties as assigned.

Essential Job Functions

~ Assists the general public with regulations, guidelines and qualifications for participating in the Land Use Program and assists appraisers, internal staff, and external customers with inquiries regarding property record cards, building permits, transfers, and splits.~ Assists with gathering and processing information used to calculate rollback taxes for the Land Use Program.~ Prepares and processes Land Use Applications and prepares information for the revalidation process of Land Use parcels.~ Creates mail merge and prints documents for annual Land Use revalidation process.~ Conducts field inspections to verify proper land use requirements are met and assists appraisers with field inspections for select permitted items.~ Measures new construction, additions, special features, and yard improvements.~ Collects Data to be added to the CAMA System.~ Communicates with property owners and contractors in the field.~ Adequate knowledge and ability to read building plans and blueprints.~ Serves as a back up to the Administrative Assistant.~ Answers phone calls and walk-in inquiries, directs calls to appropriate appraiser and assists the Administrative Assistant in maintaining office files of appraisal records, reports, correspondence, and miscellaneous information in an organized manner.~ Maintains appointments, schedules, and issues reports as needed for appraisers during informal appeals.~ Participates in staff meetings.~ Operates a variety of office equipment and related software, including personal computers, word processors, and other information processing equipment.

Requirements/Preferences

Education: Required: High school diploma or equivalent supplemented by college level courses in office administration or a related field. Preferred: Associates Degree. Experience: Required: Experience in conducting field inspections including measuring, listing features, etc. Preferred: Experience in a real estate appraisal office or a related field. Certifications/Licenses: Required: Valid driver's license with a good driving record. Knowledge, Skills and Abilities: Knowledge of general office management and basic accounting principles. Ability to communicate effectively both orally and in writing. Ability to work independently with minimal supervision. Ability to exercise tact and diplomacy when dealing with others. Ability to work within multiple lines of authority. Ability to work with sensitive information and maintain confidentiality. Excellent organizational and detail-oriented skills. Strong proficiency in Microsoft Excel and Word. Ability to read plans and blueprints. Ability to use field equipment; tape measure, wheel tape measure, laser measure. Ability to work outside in various climates and topographies. Supervisory Responsibilities: None. Additional Requirements: Subject to a complete criminal history background search with acceptable results. May be subject to DMV driving record review as required by amount of work-related driving, specified by support responsibilities. Must also be able to perform the job as described in the Physical and Environmental Demands section of this job description.

Other Information

Full-time employees are eligible for a comprehensive benefit package that includes: Progressive Flexible Leave Plan with cash-in option Twelve paid holidays Short Term Disability Insurance Long Term Disability Insurance Health, Vision and Dental Insurance Life Insurance Flexible Spending Accounts - Medical and Dependent Care Virginia Retirement System - Membership in VRS is automatic upon hire into a covered position. County contributes and employees pay their membership contribution. Deferred Compensation Plan with County Match Employee Assistance Program Credit Union Membership

Employer: County of Roanoke Virginia

Location: Roanoke, VA

Salary: $43,336.38 - $47,670.02 Annually

Job Type: Full Time

Job Number: 201003745

Department: Real Estate Valuation

Opening Date: 08/31/2026

Closing Date: 9/21/2026 at 11:59 PM Eastern Time (US & Canada)

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